FAQ

We will respond patiently and meticulously to any advice and feedback from our customers.

  • [Q:] How soon can we get a reply after we send you an inquiry?
    [A:]

    We will reply to you within 12 hours after receiving the inquiry in working days.

  • [Q:] Are you a direct manufacturer or a trading company?
    [A:]

    We have a non-woven fabric factory and a woven fabric factory, and we also have our own international trade department, we produce and sell ourselves.

  • [Q:] What products can you provide?
    [A:]

    We mainly produce various non-woven fabrics, various textile fabrics and various products derived from them.

  • [Q:] What application areas do your products mainly involve?
    [A:]

    Our product application areas: flower gift packaging, table runner tablecloth placemats, wedding decoration, home decoration, shoe materials, clothingWallpaper composite material, glass interlayer, air, water filtration, carpet substrate, architectural substrate.

  • [Q:] Can you make customized products?
    [A:]

    Yes, we mainly make customized products. We develop and produce products based on drawings or samples provided by customers.

  • [Q:] Can you provide me with existing products or patterns?
    [A:]

    Yes, in addition to customized products, there are more than 500 patterns in our pattern book for customers to choose freely.

  • [Q:] Can you send samples?
    [A:]

    Yes, our A4 samples are free, but as a new customer, the freight needs to be borne by the customer. Once you become our VIP customer, all samples and freight are borne by us.

  • [Q:] What is the production capacity of your company?
    [A:]

    Our daily output of packages is 300,000 rolls, and the daily output of non-woven fabrics reaches 3 tons.

  • [Q:] How many employees does your company have?
    [A:]

    The company currently has more than 30 employees, including more than 20 technicians and 6 salesmen.

  • [Q:] How does your company guarantee product quality?
    [A:]

    First of all, we will have corresponding inspections after each process and provide customers with pre-production samples and bulk samples. For the final product, we can do third-party laboratory inspection or QC inspection according to customer requirements. goods;

  • [Q:] What is the payment method?
    [A:]

    When quoting, we will confirm the transaction method with you, FOB, CIF, CNF or other methods. When mass production, we usually pay 30% advance payment first, and then pay the balance after seeing the bill of lading. Most of our payment methods are T/T, of course, L/C is also acceptable.

  • [Q:] How are the goods delivered to customers?
    [A:]

    Usually we ship by sea, because we are in Jiaxing, we are very close to Shanghai and Ningbo, seaborne export is very convenient. Of course, if the customer’s cargo is urgent, we can also transport it by air. Shanghai International Airport and Hangzhou Airport are very close to us.